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The Synergy Organization has been retained to recruit an
Assistant Vice President, Patient Services Management for a very well respected
and profitable 600 bed hospital. The hospital is a critical member of a large
and profitable Mid-Atlantic Health System with over 23,000 employees. This also
is one of the most prestigious medical centers in the nation and their
affiliation with a well-known academic institution keeps them at the forefront
of medical advancements, cutting edge research, and some of the most advanced
technology available. The Hospital has been designated with "Magnet"
status two years in a row, is routinely cited for their top rated physicians,
and is ranked among the "Best in the Nation" by US News & World
Report in ten specialty areas.
The hospital has invested significant capital resources in
numerous current and upcoming construction and renovation projects. They have
also been voted as one of the top places to work in the region and have received
the Gold E-Healthcare Leadership Award. Their Neuroscience Department was the
first on the East Coast to offer the CyberKnife technology and they are the only
NCI designated Comprehensive Cancer Care Center in the region.
In this newly created, highly visible and mission critical
position, you will have the opportunity to:
- Shift the revenue cycle processes’ focus from post-service and
point-of-service to pre-service,
- Improve the patient experience while enhancing revenues by re-engineering
the patient access processes,
- Design, implement, and enhance the delivery of more effective, efficient
and seamless centralized "front end" services including
pre-arrival scheduling, registration and billing services
- Lead the implementation of these services for all patients receiving
services both on and off campus from the employed physicians’ group, and
for services rendered in clinic visits, outpatient services, emergency room,
and inpatient services,
- Create and implement strategic plans to identify additional opportunities
for improvement within the Patient Services Management department, and
- Serve as the liaison to the Health System’s central business office.
The successful candidate will be a systems thinker with strong
demonstrated communication skills, proven successful experience in redesigning
and streamlining front-end services, and working in matrixed relationships.
MS/MBA preferred along with prior work experience in an academic medical center.
This extraordinary career opportunity offers a very competitive compensation
and benefits package, relocation assistance, tremendous growth opportunities,
excellent support throughout the hospital and Health System, and all the
resources necessary to succeed.
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