Promoting Sustainable Success: Measuring What Matters


by Kenneth R. Cohen, PhD

As published in HR Pulse, published by The American Hospital Association, December 2008

View the original version of this published article

How often have we heard someone wish that they could just snap their fingers to make major changes happen? In our rapid-fix and disposable society, we often seek the “magic pill” for quick and easy ways to improve our lives. Unfortunately, many of us have learned that shortcuts like fad diets and playing the lottery typically don’t yield the long-term results we desire.

Thomas Edison said, “Genius is 1 percent inspiration and 99 percent perspiration. Many hospital CEOs and HR executives say that implementing their ideas is at least three times more difficult than developing strategy. When senior executives blame others for their own mistakes rather than holding themselves accountable, it complicates matters even more.

Plotting the Course

Great results won’t happen just because we want and need them. We need to move beyond wishful thinking and…

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